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Once your order has been shipped, you will receive a tracking code by email. You can use it to track your package all the way to your door.

If you order on a business day before 11:00 p.m., we will ship your order the next business day. You can find the delivery time for each country on the Shipping and returns page.

Shipping costs vary by country. You can find an overview, along with the order values above which we offer free shipping, on the Shipping and returns page.

At the moment, we ship to the Netherlands, Belgium, Germany, Austria, France, Poland, Spain, and the United Kingdom. We do not yet offer worldwide shipping.

Email us as soon as possible at info@monsor.com with your order number and the correct address. If your order has not yet been shipped, we can update it. If the package is already on its way, we can no longer change the address.

Contact us as soon as possible at info@monsor.com. As long as your order has not yet been shipped, we can cancel it. If your order is already on its way, you can exercise your right of withdrawal.

You have 30 days after receipt to cancel your purchase. Please contact us first at info@monsor.com before returning anything. Products can only be returned unused and in their original condition. Read more about this on the Shipping and returns page.

After receiving and inspecting your return, we will issue your refund within 14 days via your original payment method.

If something is wrong with your order, please email us within a reasonable period at info@monsor.com with your order number and a description. We will work together to find a suitable solution.

You can pay using iDEAL, Bancontact, credit cards (Visa and Mastercard), PayPal, Apple Pay, and Google Pay, among other methods. You’ll see the full list of available payment methods during checkout.

We ship with multiple carriers, primarily DHL and PostNL.

We don't run large-scale discount campaigns. Very occasionally, we offer a bundle that allows you to purchase multiple products at once.

The Monsor Wrinkle Releaser is a spray that smooths wrinkles from clothing in seconds, without ironing. Simply spray lightly, smooth the fabric, and let it dry. On the go, it freshens your clothes and neutralizes odors.

Hold the spray bottle approximately 30 cm from the fabric. Spray lightly and evenly over the wrinkles, gently smooth the fabric, and let it dry briefly. Then hang up the garment.

The Wrinkle Releaser works best on organic, natural fabrics such as cotton, linen, and wool. It is less effective on fabrics with a high synthetic or plastic content because the formula has more difficulty penetrating the fibers. Think of it like spraying a jacket that does not allow the formula to pass through.

No, as long as you spray lightly and let the fabric dry before wearing it. The formula dries evenly.

Yes. The spray bottle works without aerosols or propellants. The 50 ml size complies with the carry-on rules for containers under 100 ml. The 200 ml size can go in your checked baggage. Always check the current regulations with your airline or the relevant country in advance, as they may vary and change.

The 50 ml is the travel size for use on the go and in your carry-on luggage. The 200 ml is the larger size for use at home and in your checked luggage. The formula is the same in both.

The formula consists of 99% natural ingredients. It is free from PFAS, microplastics, parabens, and silicones.

Yes. Monsor is vegan and cruelty-free. The formula is biodegradable.

In the Netherlands, powered by wind, water, and solar energy. The packaging is made from recycled and 100% recyclable plastic.

The formula has a shelf life of at least three years, even after you have opened the spray bottle. Store the spray bottle at room temperature and away from direct sunlight.