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Once your order has been shipped, you will receive a track-and-trace code by email. This allows you to follow your package all the way to your door.

If you order on a weekday before 11:00 PM, we will ship your order the next business day. The delivery time per country can be found on the Shipping and Returns page.

Shipping costs vary by country. You can find the overview and the amounts above which we offer free shipping on the Shipping and Returns page.

At this time, we ship to the Netherlands, Belgium, Germany, Austria, France, Poland, Spain, and the United Kingdom. We do not yet offer worldwide shipping.

Email us as soon as possible at info@monsor.com with your order number and the correct address. If your order has not yet been shipped, we will update it. If the package is already on its way, we can no longer change the address.

Contact us as soon as possible at info@monsor.com. As long as your order has not yet been shipped, we can cancel it. If your order is already on its way, you can make use of your right of withdrawal.

You have 30 days after receipt to cancel. Please contact us first at info@monsor.com before returning anything. Products can only be returned unused and in their original condition. You can read more about this on the Shipping and Returns page.

Upon receipt and inspection of your return, we will refund you within 14 days via your original payment method.

If there is an issue with your order, please email us promptly at info@monsor.com with your order number and a description. We will work together to find a suitable solution.

You can pay with iDEAL, Bancontact, credit card (Visa and Mastercard), PayPal, Apple Pay, and Google Pay, among others. The full list of available payment methods is shown during checkout.

We ship with multiple carriers, mainly DHL and PostNL.

We do not engage in large-scale discount promotions. Very occasionally, we offer a bundle that allows you to purchase multiple products at once.

The Monsor Wrinkle Releaser is a spray that smooths wrinkles from clothing in seconds, without ironing. You spray lightly, smooth the fabric, and let it dry. On the go, it refreshes your clothes and neutralizes odors.

Hold the spray about 30 cm from the fabric. Spray lightly and evenly over the wrinkles, gently smooth the fabric, and let it dry briefly. Then hang the garment up.

The Wrinkle Releaser works best on organic, natural fabrics such as cotton, linen, and wool. It is less effective on fabrics with a high synthetic or plastic content, as the formula has a harder time penetrating the fibers. Think of it like spraying on a jacket that does not allow the formula to absorb.

No, as long as you spray lightly and let the fabric dry before wearing it. The formula dries evenly.

Yes. The spray works without aerosol or propellant. The 50 ml complies with the carry-on regulations under 100 ml. The 200 ml can be taken in your checked luggage. Always check the current rules in advance with your airline or country, as these may vary and change.

The 50 ml is the travel size for on the go and in your carry-on luggage. The 200 ml is the larger size for home and in your checked luggage. The formula is the same in both.

The formula consists of 99% natural ingredients. It is free from PFAS, microplastics, parabens, and silicones.

Yes. Monsor is vegan and cruelty-free. The formula is biodegradable.

In the Netherlands, powered by wind, water, and solar energy. The packaging is made from recycled and 100% recyclable plastic.

The formula is shelf-stable for at least three years, even after you have opened the spray. Store the spray at room temperature and away from direct sunlight.